the missing (work) piece

by on

I am trying to improve myself here. I feel frustrated (again) by my current job. Handling Support cases is not something I want to do any more.

I don't see myself as a wizard detective any longer, or at least, I don't care uncovering causes to problems for systems I don't own.

In an ideal world, I would own the system, I would maintain the system and I would optimise the system. The system not only would pay my wages, but it would be a vehicle for me to grow my technical skills as well as interpersonal ones.

Can I find a way in my current job to achieve these ideals?


Growing interpersonal skills through more customer contact.

Growing technical skills by diving into different subjects.

System ownership is the issue here. I can "own" some customers and become their expert.

For all others... a queue?